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Live Seminar & Webinar (57)
On Demand Training (15)
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Microsoft® Excel®: Creating Custom Visual Elements
1. Trainer: Taylor, Dennis
2. Subformat: Webinar
In this webinar, you’ll learn more about chart concepts — so you understand which kind of charts to use based on your data, discover how to create specialized charts, and how to make your charts more visually appealing … plus much more. More Info
1. When: 05/24/2012
2. Where: Online
3. Price: $179.00
Microsoft Outlook®: Advanced Features and Functions
1. Trainer: Carpenter, Thomas
2. Subformat: Webinar
In this webinar, you’ll learn how to tap into advanced email features ... use calendar and task features to aggressively manage projects ... and even learn how to maximize interaction with other Office products! More Info
1. When: 05/30/2012
2. Where: Online
3. Price: $179.00
Customer Service and Support Centers: Creating a Climate That Fosters World-Class Service
1. Trainer: Jett, Pamela
2. Subformat: Webinar
This webinar will teach you everything you need to know to develop and implement changes to your current customer service, making sure that the needs of your customers are first and foremost in the minds of all of your employees. More Info
1. When: 05/31/2012
2. Where: Online
3. Price: $179.00
How to Be an Inspirational Leader
1. Trainer: Jett, Pamela
2. Subformat: Webinar
Master the same strategies used by the most inspirational leaders of all time to ignite incredible performance from ordinary people … plus much more in this webinar. More Info
1. When: 06/01/2012
2. Where: Online
3. Price: $179.00
How to Use Adobe Acrobat
1. Trainer: Anderson, Edward
2. Subformat: Webinar
Gain powerful time-saving tricks! This powerful program is the easiest, quickest, safest, and most efficient way to send and receive information. Get the job done faster by learning how to reliably create, combine, and control PDF files. More Info
1. When: 06/04/2012
2. Where: Online
3. Price: $179.00
Design Essentials: Professional Color Selection and Management
1. Trainer: Anderson, Edward
2. Subformat: Webinar
Choosing and balancing colors between different computer applications takes more than just a good eye — it requires technical know-how. Learn everything you need to know about color theory, color selection, and color utilization in this webinar. More Info
1. When: 06/05/2012
2. Where: Online
3. Price: $179.00
Customer Research for Sales Professionals
1. Trainer: Campanaro, Richard
2. Subformat: Webinar
In this webinar, you’ll learn proven strategies used by top sales professionals to find out exactly what their potential customers want to hear before they make that first call. More Info
1. When: 06/06/2012
2. Where: Online
3. Price: $179.00
How to Handle Employee Excuses
1. Trainer: Galos, Jodie-beth
2. Subformat: Webinar
Behind the excuses — learn to hear what’s really being said. This webinar was specifically designed for you, to help you get beyond the constant excuses and get to the real root of the problem. More Info
1. When: 06/07/2012
2. Where: Online
3. Price: $179.00
Business Writing Essentials
1. Trainer: Seigel, Gary
2. Subformat: Webinar
In this webinar, you’ll learn to eliminate the nonessential, how to boil down and summarize your message, and how to present your information in the way that makes the most sense. More Info
1. When: 06/08/2012
2. Where: Online
3. Price: $179.00
Understanding, Developing, and Implementing Effective Internal Controls
1. Trainer: Knight, Edward
2. Subformat: Webinar
A critical, timely debrief for accounting professionals and senior management responsible for protecting their organizations' financial security. More Info
1. When: 06/11/2012
2. Where: Online
3. Price: $179.00
How to Get Started With Adobe® Photoshop®
1. Trainer: Anderson, Edward
2. Subformat: Webinar
Whether you’re brand-new to Photoshop — or just want to get a better grounding in the basics — this practical webinar is the perfect introduction to this powerful program. More Info
1. When: 06/12/2012
2. Where: Online
3. Price: $179.00
Top 10 Morale Improvement Strategies
1. Trainer: Britton, Fausta
2. Subformat: Webinar
When employee morale is high, so are productivity, quality, and even customer loyalty. This webinar will give you the techniques top leaders use to keep morale at peak levels. More Info
1. When: 06/13/2012
2. Where: Online
3. Price: $179.00
Leadership Secrets of Remarkable Women
1. Trainer: Burch, Julie
2. Subformat: Webinar
More Info
1. When: 06/14/2012
2. Where: Online
3. Price: $179.00
12 Unbreakable Laws of Professional Success
1. Trainer: Dutcher, Deidre
2. Subformat: Webinar
When you attend this powerful one-hour webinar, you’ll learn the keys to building professional relationships, mastering self-promotion, understanding organizational politics, avoiding self-sabotage, and much more! More Info
1. When: 06/15/2012
2. Where: Online
3. Price: $179.00
Building Rapport and Developing Relationships With Customers
1. Trainer: Beaver, Ty
2. Subformat: Webinar
In this webinar, you’ll discover how to start conversations off on the right foot, how to easily personalize your conversations, and how powerful mirroring techniques can instantly put a customer at ease. More Info
1. When: 06/18/2012
2. Where: Online
3. Price: $179.00
How to Handle Emotionally Charged Situations In the Workplace
1. Trainer: Jett, Pamela
2. Subformat: Webinar
Few skills are more important to your career than your ability to stand strong and be calm under pressure, stress, chaos and conflict. Learn to tame unproductive emotions, communicate effectively under pressure, and hold your own in any situation. More Info
1. When: 06/19/2012
2. Where: Online
3. Price: $179.00
Non-Compete Agreements: Pros, Cons, and Legal Implications
1. Trainer: Cleckler, Rebekah
2. Subformat: Webinar
More Info
1. When: 06/20/2012
2. Where: Online
3. Price: $179.00
How to Effectively Support Multiple Bosses
1. Trainer: White, Robin
2. Subformat: Webinar
In this webinar, you’ll learn to prioritize multiple projects, effectively communicate your other obligations, and do it all while making sure nobody’s feeling slighted, neglected, or left out of the loop. More Info
1. When: 06/21/2012
2. Where: Online
3. Price: $179.00
Mastering Microsoft Excel Macros
1. Trainer: Taylor, Dennis
2. Subformat: Webinar
Excel macros are the most powerful yet least understood and most underused tools in Excel. They are the answer to getting Excel to do repetitive work for you and will increase your accuracy and save you time. Let us make macros easy for you. More Info
1. When: 06/22/2012
2. Where: Online
3. Price: $179.00
The Working Woman's Guide to Creating Balance & Letting Go of Stress
1. Trainer: Royle, Pamela
2. Subformat: Webinar
Want to know a secret? No one in your life wins when you put yourself last. This must-attend training for all working women will guide you to lead a balanced, low-stress life that allows you to perform at your peak. More Info
1. When: 06/25/2012
2. Where: Online
3. Price: $179.00
Copywriting Fundamentals: Writing Attention-Grabbing Headlines and Compelling Taglines
1. Trainer: Brown, Christine
2. Subformat: Webinar
In this webinar you’ll learn what makes an effective headline, strategies for crafting compelling taglines, how to grab onto your reader immediately, and more! More Info
1. When: 06/26/2012
2. Where: Online
3. Price: $179.00
A Manager's Guide to Communicating Unpopular Decisions & Changes
1. Trainer: Cornetti, Monica
2. Subformat: Webinar
If you hate making decisions that are not well-liked, if you hesitate to deliver bad news, if you’re unsure how to communicate unpopular changes to your team, then you won’t want to miss this webinar. More Info
1. When: 06/27/2012
2. Where: Online
3. Price: $179.00
Organizing and Managing Data in Microsoft Excel®
1. Trainer: Taylor, Dennis
2. Subformat: Webinar
In this webinar you’ll learn the best ways to organize your data ... maximize your use of filtering tools to see just the data you need ... eliminate duplicate records in a flash … and much more! More Info
1. When: 06/28/2012
2. Where: Online
3. Price: $179.00
Developing Effective Dress Code Policies
1. Trainer: Canseco, Michelle
2. Subformat: Webinar
Discover how to write, implement, and enforce legally sound policies that are fair — and followed — by all your employees! More Info
1. When: 06/29/2012
2. Where: Online
3. Price: $179.00
Creating a Facebook Page for Your Organization
1. Trainer: Janusz, Edward
2. Subformat: Webinar
With over 500 million users, Facebook can be a powerful marketing tool. That is, if you know how to utilize its marketing potential. Through this webinar, you’ll learn how to create and utilize a Facebook page for your organization. More Info
1. When: 07/02/2012
2. Where: Online
3. Price: $179.00
How to Work Effectively with People Who Act, Think & Work SO Differently from You!
1. Trainer: Vrla, Kelli
2. Subformat: Webinar
The workplace is filled with differing perspectives, attitudes, and temperaments. This webinar will teach you how to identify your own individual work styles and preferences — and those of others. More Info
1. When: 07/06/2012
2. Where: Online
3. Price: $179.00
Communicating Through E-Mail: Top 10 Dos and Don'ts

Also available in On Demand Webinar format.
1. Trainer: Fuller, Geri Ann
2. Subformat: Webinar
E-mail communication can be so quick and convenient that it’s easy to make mistakes. The communication techniques you’ll learn in this powerful one-hour webinar will ensure every e-mail you write says exactly what you intend for it to say. More Info
1. When: 07/09/2012
2. Where: Online
3. Price: $179.00
The Supervisors' Guide to Giving On-Target Directions, Helpful Feedback & Constructive Criticism
1. Trainer: Jett, Pamela
2. Subformat: Webinar
Communicating effectively with employees is one of the toughest jobs you face as a leader. If they don’t “get” what you need, they can’t give you what you want. Get super-effective techniques for becoming a more motivating, persuasive communicator. More Info
1. When: 07/10/2012
2. Where: Online
3. Price: $179.00
How to Use Microsoft Excel Pivot Tables to Easily Summarize and Analyze Data
1. Trainer: Taylor, Dennis
2. Subformat: Webinar
Turn mountains of data into easily usable and functional reports with just a few clicks. PivotTables can help you sift through large data sets to focus quickly on just the data elements that matter most to you. Do yourself a favor and join us. More Info
1. When: 07/11/2012
2. Where: Online
3. Price: $179.00
Exempt Vs. Nonexempt: Understanding FLSA's Employee Classification Standards
1. Trainer: Feltham, Donald
2. Subformat: Webinar
Classify employees incorrectly and it will cost you big-time, and may even land you in court. Get the facts you need about FLSA, overtime and exemption classifications and everything you need to know about the complex classification standards. More Info
1. When: 07/12/2012
2. Where: Online
3. Price: $179.00
How to Effectively Supervise Off-Site Employees
1. Trainer: Stevens, Drew
2. Subformat: Webinar
In this webinar, you’ll discover the secrets to getting staff to pull together and work as a team (even when they hardly ever see one another) and you’ll find new ways to keep the lines of communication flowing smoothly. More Info
1. When: 07/13/2012
2. Where: Online
3. Price: $179.00
Using Google+ for Business
1. Trainer: Janusz, Edward
2. Subformat: Webinar
With over 90 million users, Google+ has emerged as a vital social networking platform. Learn how to set-up your business on Google+, the benefits of Google+, and some marketing best practices for your business’s page. More Info
1. When: 07/16/2012
2. Where: Online
3. Price: $179.00
Telephone Skills for Customer Service and Sales Professionals
1. Trainer: Pace, Rebecca
2. Subformat: Webinar
This webinar will show you how to develop a positive phone presence that’ll produce amazing results. You’ll connect more quickly and easily with the person on the phone and handle objections and difficult people with greater success. More Info
1. When: 07/17/2012
2. Where: Online
3. Price: $179.00
How to Avoid Mistakes When Reading & Signing Contracts
1. Trainer: Galos, Jodie-beth
2. Subformat: Webinar
When it comes to contracts, you are putting it all on the dotted line. There isn’t room for error. Learn easy techniques that make reading contracts a snap, identify warning signs of trouble, and learn secrets to work efficiently with contracts. More Info
1. When: 07/18/2012
2. Where: Online
3. Price: $179.00
Microsoft Outlook Tips, Tricks, and Techniques
1. Trainer: Carpenter, Thomas
2. Subformat: Webinar
Your in-box is overflowing with e-mail. Most of us learned to use e-mail on the fly. Let this session make you comfortable with Outlook by showing you some key features that will substantially increase productivity and reduce frustration. More Info
1. When: 07/19/2012
2. Where: Online
3. Price: $179.00
Simple, Smart, and Low-Cost Ways to Recognize and Reward Employees
1. Trainer: Campanaro, Richard
2. Subformat: Webinar
Recognizing and rewarding employees effectively is the #1 thing you can do to improve work performance, enhance employee satisfaction, and decrease turnover. We’ll show you how with these new and creative ways to recognize and reward employees. More Info
1. When: 07/20/2012
2. Where: Online
3. Price: $179.00
Preventing Fires Before They Start
1. Trainer: Harrison, Jan
2. Subformat: Webinar
Featuring proven strategies used by top organizations, this webinar will give you the skills you need to identify trouble areas and potential problems and take steps to prevent issues before they happen. More Info
1. When: 07/23/2012
2. Where: Online
3. Price: $179.00
The Essentials of Employee Onboarding
1. Trainer: Stevens, Drew
2. Subformat: Webinar
Turnover is costly. Improve employee retention rates with onboarding. Start new employees off on the right track so they stay around for the long haul. This is a new approach that engages, integrates, and gets new hires productive quicker. More Info
1. When: 07/24/2012
2. Where: Online
3. Price: $179.00
Understanding and Complying With the Fair Debt Collection Practices Act
1. Trainer: Holmes, Larry
2. Subformat: Webinar
Stay away from costly lawsuits — and on the right side of that razor-thin legal tightrope that FDCPA creates. Our legal experts have examined FDCPA and its latest changes and boiled down this complex law into one easy-to-understand hour. More Info
1. When: 07/25/2012
2. Where: Online
3. Price: $179.00
How to Handle Tricky Employee Absenteeism Problems
1. Trainer: Galos, Jodie-beth
2. Subformat: Webinar
Make sure your attendance policy fully complies with legal standards such as the Family and Medical Leave Act (FMLA), Americans with Disabilities Act (ADA), or workers’ compensation — without leaving you vulnerable to employee abuse! More Info
1. When: 07/26/2012
2. Where: Online
3. Price: $179.00
Mastering Excel Functions & Formulas
1. Trainer: Taylor, Dennis
2. Subformat: Webinar
Tap into some of the hidden power in Microsoft Excel. This session covers functions and formulas that will lighten your workload. The most useful functions will be taught, such as IF and LOOKUP, along with quick ways to clean up your data. More Info
1. When: 07/27/2012
2. Where: Online
3. Price: $179.00
Dealing with the Dreaded "C": Conflict in the Workplace
1. Trainer: St. Pierre, Ruth
2. Subformat: Webinar
Navigate every conflict you will ever face successfully. Guaranteed. Learn to work through disagreements and ultimately build stronger relationships. Do this and you will have a reputation as someone who can handle tough situations. More Info
1. When: 07/30/2012
2. Where: Online
3. Price: $179.00
Photoshop Fundamentals: Keys to Better Graphics and Photos
1. Trainer: Anderson, Edward
2. Subformat: Webinar
In this webinar, you’ll learn how to make the most out of low-resolution images, the best and the worst formats to use for printing, how to color-correct images, how to turn a lousy photo into a great one … and much more! More Info
1. When: 08/01/2012
2. Where: Online
3. Price: $179.00
Setting Clear Goals & Performance Expectations for Employees
1. Trainer: Santerini, Raymond
2. Subformat: Webinar
In this webinar, you’ll learn techniques for clearly communicating expectations, as well as effectively following up. By staying on top of the situation, you’ll ensure that goals are met, as well as head off problems as they arise. More Info
1. When: 08/03/2012
2. Where: Online
3. Price: $179.00
Business Grammar Tips, Tricks, & Techniques
1. Trainer: Belt, Lucy
2. Subformat: Webinar
Never again let a grammatical blunder destroy your professional credibility. This skill-packed program is for busy professionals like you who want a super-fast, easy way to brush up on grammar, spelling, punctuation, and business usage. More Info
1. When: 08/07/2012
2. Where: Online
3. Price: $179.00
How to Conduct Effective Workplace Investigations
1. Trainer: Wolf, Jeffrey
2. Subformat: Webinar
Don’t risk making missteps in an internal investigation. This session will teach you how to conduct thorough, accurate, and legally sound investigations with plenty of tools and techniques, starting with when an investigation is necessary. More Info
1. When: 08/09/2012
2. Where: Online
3. Price: $179.00
Establishing and Maintaining Clear Boundaries
1. Trainer: Jett, Pamela
2. Subformat: Webinar
More Info
1. When: 08/10/2012
2. Where: Online
3. Price: $179.00
Leadership Solutions for When You're the Boss — But You Have Limited Control
1. Trainer: Stevens, Drew
2. Subformat: Webinar
More Info
1. When: 08/13/2012
2. Where: Online
3. Price: $179.00
The Optimism Webinar
1. Trainer: Mechem, Linda
2. Subformat: Webinar
More Info
1. When: 08/14/2012
2. Where: Online
3. Price: $179.00
How to Effectively Handle Customer Complaints
1. Trainer: Wolf, Jeffrey
2. Subformat: Webinar
Demanding, savvy, smart customers are the norm. If they don’t get what they want, they go elsewhere. Get proven steps for handling complaints effectively with powerful, creative strategies for handling complaints and maximizing retention. More Info
1. When: 08/15/2012
2. Where: Online
3. Price: $179.00
Developing Trust and Respect in the Workplace
1. Trainer: Muller, Max
2. Subformat: Webinar
Trust and respect are the cornerstones of successful work relationships. Learn how trust and respect impact you and your organization, plus some communication strategies that help promote honesty and respect, in this webinar. More Info
1. When: 08/16/2012
2. Where: Online
3. Price: $179.00
Fundamentals of Paid-Time-Off Policies In Today's Workplace
1. Trainer: Feltham, Donald
2. Subformat: Webinar
When it comes to your employees’ time off, you’re faced with balancing what’s best for employees and what’s best for the organization. Discover how you can tailor your program and get PTO questions answered. More Info
1. When: 08/21/2012
2. Where: Online
3. Price: $179.00
Getting Started With Microsoft Project
1. Trainer: Carpenter, Thomas
2. Subformat: Webinar
Microsoft Project will help you ensure your projects stay on track and on budget. In this webinar, you’ll learn how to develop plans, assign resources, track progress, manage budgets, and analyze workloads with Microsoft Project More Info
1. When: 08/22/2012
2. Where: Online
3. Price: $179.00
Business Etiquette 101
1. Trainer: Norman, Tisha
2. Subformat: Webinar
Don’t risk your professional reputation with a social blunder. In today’s global business climate, it’s more important than ever to maintain good relationships. Make sure you convey the right message every time with this skill-building session. More Info
1. When: 08/24/2012
2. Where: Online
3. Price: $179.00
Managing Employees Who Are Stretched to the Max
1. Trainer: Burch, Julie
2. Subformat: Webinar
This webinar will give you the proven strategies used by expert managers to help overworked employees meet their goals and reduce their stress at the same time. More Info
1. When: 08/27/2012
2. Where: Online
3. Price: $179.00
Dealing With Shift
1. Trainer: Mechem, Linda
2. Subformat: Webinar
More Info
1. When: 08/28/2012
2. Where: Online
3. Price: $179.00
Microsoft Office 2010: New Features and Smart Tips, Techniques, and Shortcuts
1. Trainer: Carpenter, Thomas
2. Subformat: Webinar
Microsoft has made some pretty big changes to software over the years — and Microsoft Office 2010 is one of the most dramatic of all. In this webinar, you’ll discover hints that make navigating Office 2010 faster and easier. More Info
1. When: 08/29/2012
2. Where: Online
3. Price: $179.00